DisputeVoice Client Publishing Agreement

DISPUTEVOICE CLIENT PUBLISHING AGREEMENT
Effective Date: ____________
Client Name: __________________________ (“Client”)
DisputeVoice Entity/Operator: __________________________ (“DisputeVoice”)
Matter / Case ID (optional): __________________________

1) Purpose

Client wants DisputeVoice to prepare and publish a consumer-experience report and related content (the “Report”) to inform the public and document Client’s experience.

2) Definitions

• Report: The narrative, timeline, headlines, summaries, and any “status” labels (e.g., “Published,” “Updated,” “Resolved”), plus any excerpts used for promotion.
• Client Materials: Statements, documents, screenshots, recordings, photos, receipts, contracts, and any other materials Client provides.
• Subject: The person or company the Report discusses.

3) License to Publish (Core Grant)

Client grants DisputeVoice a worldwide, perpetual, irrevocable, royalty-free license to:

• publish, display, reproduce, distribute, and publicly perform the Report and Client Materials (as incorporated into the Report);
• create excerpts, summaries, titles, audio/video versions, translations, and promotional posts;
• archive prior versions of the Report (including “before/after” updates).

This license survives any later dispute between Client and the Subject.

4) Editorial Control

DisputeVoice has final editorial control, including the right to:

• edit for clarity, length, formatting, and legal-risk reduction;
• choose what to include or omit;
• add status labels (e.g., “No response received as of [date]”);
• publish updates, corrections, and clarifications.

5) Client Review & Approval (Limited)

Client may review a draft for accuracy and completeness. Client’s approval means only that the draft reflects Client’s account as of that time. DisputeVoice may still make non-substantive edits and may publish updates later.

6) Client Representations & Warranties (Truth + Evidence)

Client represents and warrants that:

1. Truthfulness: Client’s statements are true and accurate to the best of Client’s knowledge, and Client has not intentionally omitted material facts that would make statements misleading.
2. Authenticity: Client Materials are authentic, unaltered in any material way, and not fabricated.
3. Rights: Client has the right to provide the Client Materials and doing so does not violate another party’s rights (except that submitting evidence of a dispute is permitted by law).
4. No impersonation / illegal acquisition: Client did not obtain materials through unlawful access, hacking, or impersonation.

7) No Legal Advice; No Outcomes Guaranteed

DisputeVoice is not a law firm and does not provide legal advice. DisputeVoice does not guarantee any outcome (settlement, refund, removal of content by third parties, or search ranking results).

8) Right-of-Reply / Outreach to Subject

Client authorizes DisputeVoice to contact the Subject for comment and to publish (in whole or in part) the Subject’s response subject to Section 9.

9) Publishing a Subject Response (Rules)

DisputeVoice may publish a Subject response if it:

• is relevant, specific, and non-defamatory;
• avoids threats, harassment, and personal data (home address, SSNs, private medical data);
• includes supporting documents where possible.

DisputeVoice may summarize long responses and may refuse to publish responses that contain threats, doxxing, or clearly false claims.

10) Corrections, Clarifications, Updates, and Retractions

1. Corrections: If DisputeVoice learns a material statement is inaccurate, DisputeVoice may correct it promptly.
2. Clarifications: DisputeVoice may add context where wording could mislead.
3. Status Updates: DisputeVoice may add “Resolved,” “Settlement Reached (terms confidential),” “Refund Issued,” or similar status labels when supported.
4. Retraction/Removal: DisputeVoice may retract or remove a Report if credibility collapses (e.g., proven fabrication, court order, or inability to verify critical claims).
5. Client Cooperation: Client agrees to cooperate in good faith with reasonable requests for verification.

(If you operate in Washington, your correction/clarification process aligns with RCW 7.96.) Washington State Legislature+1

11) Settlements & “Takedown Demands”

Client acknowledges:

• DisputeVoice is not a party to any settlement between Client and the Subject.
• Client will not promise the Subject that DisputeVoice will remove or change content unless DisputeVoice separately agrees in writing.
• DisputeVoice’s default approach is update/status labeling, not deletion, unless Section 10 applies.

12) If Client Recants or Claims Fabrication

If Client later states that the story or any material part is false, Client agrees that DisputeVoice may:

• pause publication or add a prominent “Disputed / Under Review” label;
• request a written recantation detailing what was false and why;
• retract or revise the Report as needed to prevent publishing false statements.

13) Confidentiality (Optional)

Unless you check this box ☐, DisputeVoice is not required to keep Client’s identity or materials confidential.
If checked, DisputeVoice will use reasonable efforts to redact identifying details, but Client understands perfect anonymity cannot be guaranteed once content is public.

14) Indemnity (Practical Protection)

Client agrees to defend and indemnify DisputeVoice against third-party claims arising from Client’s breach of Sections 6 or 12 (e.g., fabricated evidence), including reasonable legal fees, to the extent permitted by law.

15) Limitation of Liability

To the maximum extent permitted by law, DisputeVoice’s total liability under this Agreement will not exceed the amount Client paid DisputeVoice for the Report (or $____ if free).

16) Governing Law; Venue

This Agreement is governed by Washington law. Exclusive venue for disputes: state or federal courts located in King County, Washington (unless DisputeVoice chooses small-claims for eligible matters).

(Washington also has UPEPA anti-SLAPP procedures that can help against meritless suits targeting protected expression.) Washington State Legislature+1

17) Entire Agreement; Amendments

This Agreement and its exhibits are the entire agreement. Any amendment must be in writing signed (or e-signed) by both parties.

18) Signatures / E-Sign Consent

Client agrees that electronic signatures and click-to-accept are binding.

CLIENT
Name: ________________________ Signature: ________________________ Date: __________

DISPUTEVOICE
Name/Title: ___________________ Signature: ________________________ Date: __________

Exhibit A (Report Scope / Title / Target / Key Dates):

• Working Title: __________________________________

• Subject: ________________________________________

• Summary of Claim/Experience: ______________________

• Key Dates: _______________________________________

Exhibit B (Evidence List Provided by Client):

Exhibit C (Distribution Channels): Website / Medium / LinkedIn / YouTube / Google Sites / etc.

Note: If your model is primarily “hosting client-submitted statements,” Section 230 may help for third-party content, but it’s not a free pass if you materially create new defamatory factual assertions. U.S. Code+1