How to File a Complaint Against a Landlord

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how to file a complaint against a landlord | DisputeVoice

Dealing with Landlord Issues?

Landlord disputes, such as unpaid repairs, withheld deposits, or illegal practices, can leave tenants feeling frustrated and powerless. Whether you're wondering how to file a complaint against a landlord or how to report a landlord for misconduct, taking action is crucial to seek accountability and warn others.

At DisputeVoice.com, we empower tenants to share verified stories and protect their rights. This guide explains how to file a complaint against your landlord, covering steps to report issues, submit complaints to councils or authorities, and share your experience ethically. We’ll also address common questions, such as how to file a complaint against a landlord and how to complain about a private landlord, to help you navigate the process.

🏠 Landlord Complaints & Fraud: Oversight and Notable Cases

Oversight Level
Insights and Examples
State and Local Regulators
- Montgomery County, Maryland, reported over 1,000 landlord-tenant disputes in 2023, including maintenance and eviction issues.
- Seattle's RRIO Program identified that 10% of short-term rentals lacked active registrations, highlighting enforcement gaps.
Legal Actions and Settlements
- NYC landlord Morris Lieberman agreed to a $6.5 million settlement over housing violations affecting over 2,500 apartments.
- Invitation Homes settled with the FTC for $48 million over deceptive practices, including hidden fees and maintenance failures.
Tenant Advocacy and Reports
- Tenants reported being charged eviction-related fees without court orders, leading to lawsuits and regulatory scrutiny.
- Illegal lockouts without proper legal procedures have been documented, emphasizing gaps in tenant protection enforcement.


Understanding Landlord Disputes

Tenants often face issues that prompt the need to file a complaint against a landlord. Common problems include:

  • Unpaid Repairs: Neglecting maintenance issues such as leaks, mold, or broken appliances.
  • Withheld Deposits: Refusing to return security deposits without valid reasons.
  • Illegal Practices: Unauthorized rent increases, harassment, or unlawful evictions.
  • Complex Management Failures: Mismanagement by property companies, ignoring maintenance requests.

Knowing how to make a complaint against a landlord can protect your rights and hold landlords accountable. By documenting your case and reporting it to the appropriate authorities, you can take a stand against misconduct.

Authoritative quotes about landlord complaints:

Quote: “One unfortunate omission from the White House blueprint is any administrative action to hold corporate landlords accountable for egregious, predatory and often unlawful behavior during and since the pandemic.” Diane Yentel, President and CEO, National Low Income Housing Coalition (NLIHC) Source: Bisnow article, “White House Proposes Blueprint For Renters Bill Of Rights, Aims To Promote Affordability” (Published: 2023-01-25).

Quote: "Landlords are normally expected to take steps to make sure tenants are not at risk of harm from crime, environmental hazards, or problems due to lack of maintenance." Janet Portman, Attorney and Executive Editor, Nolo Source: Nolo article, “Writing a Letter of Complaint to a Landlord About Health or Safety Concerns” (Published: 2023-05-04).

Quote: “A tenant who plans to go to federal court must do so within two years of the alleged violation.” Source: Nolo article, “Housing Discrimination Complaints: What Landlords Need to Know” (Published: 2024-12-01). 

Quote:If your landlord fails to make repairs in a reasonable amount of time, you may be able to withhold rent, repair and deduct the cost from your rent, or pursue other legal remedies.  Sergei Lemberg, Consumer Attorney, Lemberg Law

Step 1: Document Your Issue

Collect the following:

  • Documented Correspondence: Emails, texts, letters with the landlord or property manager.
  • Visual Evidence: Photos and videos of damages (e.g., mold, leaks).
  • Lease Agreement: Highlight relevant clauses from your leasehold estate.
  • Witness Statements: Neighbors confirming the issues (e.g., harassment, maintenance neglect).

This evidence strengthens your case when you file a complaint against a landlord under the Uniform Residential Landlord and Tenant Act or other relevant local laws.

Step 2: Attempt Resolution Directly

Before filing a formal complaint, try contacting the landlord in writing, detailing the problem and setting a deadline for response. This shows your intent to resolve the matter amicably and demonstrates good faith if the dispute escalates.

Step 3: Report to Local Authorities

Report unresolved issues to:

  • Housing Authorities: For habitability issues (e.g., no heat, unsafe conditions).
  • Health Departments: For sanitation issues, such as mold or pest infestations.
  • Code Enforcement: For structural violations like broken stairs or electrical hazards.

Step 4: File a Complaint with Consumer Agencies

For broader issues like fraud or deceptive practices:

  • Better Business Bureau (BBB): Submit complaints if a property management company is involved.
  • Federal Trade Commission (FTC): Report fraudulent or illegal landlord practices.
  • State Consumer Protection Offices: File state-specific complaints.

Step 5: Legal Action

If agencies do not resolve your issue, consider small claims court for financial disputes or consult a tenant rights attorney for cases involving harassment or illegal evictions.

Step 6: Share Your Story on DisputeVoice.com

Publishing your experience publicly can pressure landlords to take responsibility. Share your verified story, including names and evidence, while adhering to our legal content guidelines to protect yourself. 

DisputeVoice is a bold new platform designed to pressure repayment and protect others from the harm of unresolved disputes.

When traditional systems fail, we help you publish your story—clearly, respectfully, and backed by evidence. Your post becomes publicly visible and searchable within just a click or two. Here is an example of our work in action in Google Search results.

With DisputeVoice, you can publish a fact-based, public post backed by evidence and protected by U.S. free speech laws.

Our mission is simple: help you recover what’s yours while warning the next potential victim. DisputeVoice isn’t about revenge—it’s about truth, accountability, and preventing others from being quietly exploited.

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FAQs

How can I complain about a landlord? 

Document your issue, contact the landlord directly, and escalate to housing authorities or consumer protection agencies if needed.


How do I report landlord misconduct to the council? 

Contact your local housing authority or code enforcement office for guidance.


Can I take legal action against my landlord? 

Yes, particularly for deposit disputes, illegal evictions, or tenant harassment. Consult an attorney for advice.

What are common reasons tenants file complaints against landlords?

Common reasons include failure to make necessary repairs, issues with heating or plumbing, illegal entry without proper notice, security deposit disputes, and unsafe living conditions.

How can a tenant formally file a complaint against their landlord?

Tenants can file a complaint by reporting the issue to local housing authorities, submitting a written complaint to the landlord outlining specific grievances, and if unresolved, taking legal action through small claims court or contacting tenant rights organizations for assistance.

What legal obligations do landlords have in maintaining rental properties?

Landlords are legally obligated to maintain habitable conditions by ensuring structural integrity, providing necessary utilities like water and heat, adhering to health and safety codes, and making timely repairs.

Can a landlord retaliate against a tenant for filing a complaint?

No, retaliation is illegal. Laws protect tenants from being evicted or penalized for exercising their right to complain about legitimate issues related to the rental property.

What steps should be taken if a landlord ignores repair requests?

Tenants should document all communication attempts with the landlord regarding repairs. If ignored, they can report the issue to local housing authorities or seek legal advice. In some cases, tenants might be able to arrange for repairs themselves and deduct costs from rent with proper documentation and notification.

Take Action Today

Knowing how to file a complaint against a landlord can empower tenants to hold landlords accountable. DisputeVoice.com offers a platform for sharing verified stories to warn others and encourage responsible landlord practices. Visit DisputeVoice.com today to share your story and protect your rights.